QNAP NAS TS251+ / TS451+ boot failure – LPC clock bug fix
All QNAP NAS devices from the TS-251+ and TS-451+ series appear to be affected by a hardware issue known as the “LPC clock bug,” also referred to as the “Intel clock bug.”
Symptoms:
The NAS powers on but is not accessible over the network, and the LED indicators do not reflect normal operation, as following listed.
Devices with a display show a persistent “System booting…” message, and connected monitors show no video output.
This issue may develop gradually, meaning it can first appear in less obvious ways. For example, one TS-251+ unit occasionally failed to power on at all, or sometimes failed to detect one of the installed RAM modules.
Certain LED patterns also serve as clear indicators of the issue:
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- USB LED remains solid blue
- HDD1 and HDD2 LEDs remain solid red
These signs strongly suggest the presence of the described hardware fault.
The following seven steps outline the process from identifying the symptoms to resolving the LPC clock bug.
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Powered on QNAP NAS TS251+ with boot failure and error LED pattern. |
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The DC output between LCL and GND is 2.4V, but it should be 1.4V. Measured at the LCP interface: Pin 1 (LCL) and Pin 8 (GND). |
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Resistors with a resistance of 100 Ω |
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Resistor prepared for soldering. |
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Soldered 100 Ω resistor between Pin 1 (LCL) and Pin 8 (GND) of LCP interface. |
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LCL and GND now show the correct output of 1.4V. The LED indicator is functioning normally, showing a solid green light. Measured at the LCP interface: Pin 1 (LCL) and Pin 8 (GND). |
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The initial boot error on the QNAP NAS has been resolved. |